In any case — I’ve been with the solar-powered Aiso.net now for 1.5 years, and despite occasional downtimes, have been overall v. happy with the service.

I stand by absolutely everything on it. My experience there was absolutely awful, probably the least competent service I have seen in any business in my entire life.

But that was a year or two ago now…maybe they’ve improved…possibly.

As for their love of free speech, you should have seen the whiny, vaguely threatening letters they sent me. Hah!

I have had reasonably good experience with HostGator, but they were quick, but not helpful. I had great service from orcwebhosting.com, but there was a time zone difference, and I needed 24×7 support for some customers, so I moved to Innohosting, which has been phenomenal.

I’m raw-vegan, work at home, drive a metro, recycle fiendishly, and support the Arbor Day Foundation. Like at least one other poster, I would rather have hosting that works, and hug trees and worship dirt on my own time and dime.

If you want to be green, go vegan. You’ll save way more resources than worrying about a couple of KW for your fraction of a server per year. Seriously…there are lots of carbon calculators on the ‘net.

Best of Luck, everybody!
Ken

Bah, I say!

Unfortunately you haven’t left your URL in your post, so I couldn’t look into this immediately and contact you. GreenLAGirl, I hope you don’t mind me addressing Lucy’s post in this thread.

As for the ThinkHost-Sucks.com site; I notice it’s one page written anonymously :). Most high-profile hosts and other companies you’ll find will have a companion “sucks” site – we’ve been aware of the existence of this one for quite a while. It just takes one upset person with a few bucks for domain registration to create something like that. Freedom of speech is a wonderful thing and something we actively support :).

But, with all due respect, that anonymous site is hardly proof of our general quality. Do we experience downtime? Sure, all hosts do; but our average uptime is pretty impressive and if we mess up, we do try to learn from the experience and apply those lessons. For instance, given our substantial growth in recent times, we’ve added more staff and better coverage to further decrease support response times.

Even in this age of high technology and regardless of our sincere commitment to and passion for a greener, more just world and being the best host we can possibly be – we are human and yes, we make mistakes from time to time.

Running a web host service is quite a challenge; technology is constantly evolving, demands and expectations are constantly increasing accompanied by pressure to maintain pricing points that folks can afford. It can get rather intense behind the scenes of a web hosting company, but thanks to a strong team of passionate people, we’ve been meeting the challenges since 1999 – whereas *many* others have fallen by the wayside. We’re in this for the long haul.

Again, I’m certainly not suggesting that you didn’t experience downtime or that we didn’t handle a situation as well as we could have, but if you’d like to write to me about your experiences at the email address I mentioned, I would be most appreciative as you could probably provide me with some valuable feedback to act on.