Naomi Klein’s book, No Logo, has been quoted here before, by readers. This book’s an impassioned critique of marketing’s effects on culture and citizenship.
And it’s a book I haven’t read yet :( Though I’m planning to!
In any case, Naomi did an interview for PBS back in 2004, talking ’bout issues that’re still all the rage today.
Why’re people so into specific brands, for ex? Well, brands seem to care more ’bout people than the govt or work does. Sez Naomi: “you see corporations sort of fulfilling a role that probably should be fulfilled elsewhere…. These brands are constantly canvassing their most minute shades of opinion.”
Yet this consumer impulse becomes very, very easy for big corps to take advantage of. The idea of consumer choice, in many ways, is a myth. Sez Naomi:
You can choose a million things about your coffee, but Starbucks, at the same time, has been very resistant to any kind of scrutiny around how their employees are treated when their employees started to unionize, how their coffee is grown when there’s been pressure for them to switch to fair-trade coffees. They’ve made small concessions along the way, but you very quickly encounter a wall of obscurity [in] contrast [to] this perception of total openness and total participation when it comes to consumer choice.
To combat this, we have to make it easier for people to make different choices that may be more enviro or socially conscious. Sez Naomi: “if you become outraged about something but don’t have the ability to act on it, it sort of wears you down. If it isn’t possible to go to the mall and buy something that was produced under ethical conditions, which is actually hard if not impossible, then you get used to it. It’s the same as advertising: You get desensitized to that experience.”
This is the problem I see most often with promoting fair trade. People, when they first hear about the need for fair trade or the bad stuff about sweatshops, are all ’bout going for fair labor. But then they hit the malls, and pretty much none of the stuff’s fair trade. And they give up.
Certainly, the uber-committed folk will fight tooth and nail to get the fair trade, enviro conscious stuff. But it ain’t easy. And I can only imagine how NOT easy this task may be for, say, someone who has a full time job and kids.
Which is to say that yes, consumers DO need to take more responsibility for the choices they make. But companies and activists also need to make sure that these choices are actually feasible, doable options for people who’ve been conditioned all their lives to think that the dollar’s king, that time is money –
What’re your suggestions for making better consumer choices easier to make for Angelinos?
Naomi closes her interview by saying: “If you are shopping for community, if you are shopping for democracy, you actually are not going to get it at the mall. And you will only be cured of this particular malaise if you find ways to fulfill those desires elsewhere.”
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